Privacy policy

Privacy Policy

SECTION 1 – INFORMATION WE COLLECT

When you purchase something from our store, we collect personal information you provide such as your name, billing address, shipping address, email address, phone number, and payment information.

When you browse our website, we may automatically collect certain information about your device, including your IP address, browser type, time zone, and information about how you interact with our site.

We may also use cookies and similar tracking technologies to improve your experience, analyze site traffic, and support marketing efforts.


SECTION 2 – HOW WE USE YOUR INFORMATION

We use your information to:

  • Process and fulfill orders

  • Verify your identity and age where necessary

  • Communicate with you about your order

  • Prevent fraud and unauthorized transactions

  • Improve our website and customer experience

  • Send marketing communications (only if you opt in)


SECTION 3 – CONSENT

By providing your personal information to complete a transaction, place an order, or arrange delivery, you consent to our collection and use of your information for that specific purpose.

If we request your information for a secondary purpose, such as marketing, we will either ask for your explicit consent or provide you with an opportunity to opt out.

You may withdraw your consent at any time by contacting us at support@pufflab.shop.


SECTION 4 – DISCLOSURE OF INFORMATION

We may share your personal information with third parties only as necessary to operate our business, including:

  • Payment processors

  • Shipping carriers

  • Fraud prevention and verification services

  • Marketing and analytics providers

We may also disclose your information if required by law or if you violate our Terms of Service.


SECTION 5 – DATA SECURITY

We take reasonable precautions and follow industry best practices to protect your personal information.

Payment information is processed securely using encryption technologies such as SSL and is handled in accordance with PCI-DSS standards.

However, no method of transmission over the Internet is 100% secure, and we cannot guarantee absolute security.


SECTION 6 – COOKIES AND TRACKING TECHNOLOGIES

We use cookies and similar technologies to:

  • Keep you logged in

  • Remember your preferences

  • Analyze website traffic and performance

  • Improve marketing effectiveness

You can choose to disable cookies through your browser settings, though this may affect site functionality.


SECTION 7 – AGE RESTRICTION

This website is intended only for individuals who are at least 21 years of age.

We do not knowingly collect personal information from individuals under 21. If we become aware that such information has been collected, we will delete it.


SECTION 8 – YOUR RIGHTS

You may request to access, correct, or delete your personal information at any time by contacting us.

We reserve the right to retain certain information as required for legal, security, or business purposes.


SECTION 9 – THIRD-PARTY SERVICES

Our website may contain links to third-party websites or services. We are not responsible for the privacy practices of those third parties.

We recommend reviewing their privacy policies before providing any information.


SECTION 10 – CHANGES TO THIS POLICY

We reserve the right to modify this Privacy Policy at any time. Changes will take effect immediately upon posting on the website.


SECTION 11 – CONTACT INFORMATION

If you have any questions, requests, or concerns regarding this Privacy Policy, you may contact us at:

support@pufflab.shop